How It Works.

Enhanced to ensure we can hit all of your needs.

Customizable Dashboard

 

Company-Wide or Personal

Scout users can personalize and dictate what their world should look like as soon as they login into Scout. Need to save a Company default dashboard view?--Scout has you covered on that as well. 

Each custom widget is based on reports generated from Scout's embedded report builder. This means all of your custom reports can now be visually driven to properly communicate your organization's investigative findings.

Centralized Intake Queue

 

Organize Your Triage Process

Each user has the ability to organize their workload at a personal level with our investigation case management. Users may choose columns they want to be displayed and may sort the list by clicking on a column heading.

Extensive filtering options allow users to group, view, and count cases based on chosen criteria. Fuzzy, partial and exact match search functionality allows users to look for duplicate data and find cases quickly and easily.

Case Details

 

The Devil Is In The Details

Configure Scout to meet your data collection criteria and needs in minutes! Capture information most pertinent to your organization's investigations and incidents by building your own detailed modules. Choose, name, and classify text fields, checkboxes, time and date fields, dropdown lists, radio button options and more. 

Automated Audit Trail

 

Case History

Scout captures all case level activity in a separate, easy to read timeline. Review actions on reopened cases, new assignments, edited case detail information--any historical changes in the case or incident. Promote collaboration by allowing all involved parties in the investigation to know what has been done a case.

With Scout, cases and/or incidents are always in a legal hold to benefit the integrity of the data; also, to ensure the strength of the matter. 

Team Collaboration

 

Assign Your Team 

Grant access to cases or incidents by assigning team members, vendors, clients, subject matter experts, and more. The power of your team is a button click away. Know who's working the case at all times 

Actions, Tasks, and Personal Reminders

 

Embedded Actions and Calendar

With the ability to assign tasks, create events, and record outcomes; cases and incidents never slip through the cracks. Integrate all of your actions with your business calendar, or utilize the embedded Scout calendar functionality. These items will be displayed on the shared calendar. Gone are the days of being unsure who to assign in mission-critical situations and circumstances. 

House All Notes 

 

Diary All Of Your Findings

Store reports from the field, case updates, and other case/incident related communications in blog-like format. Every entry comes equipped with time, date, and user stamping. Users may send emails into and out of this environment as well. Rich text formatting allows each user to stylize the note for optimized organization and classification. 

Capture Every File

 

No Size Limit, No Type Limit 

Store relevant media in your case file--documents, photos, video clips, audio, folder structures, and more. Users may send emails with attachments or embedded images into files. User may also generate secure shared links for others to download the desired file(s) directly from Scout investigation case management system.

Detailed Case Report

 

"One Click" Away

Scout investigation case management system will autonomously pull the case and/or incident data straight from the case itself. Do you have a desired case report structure or format? Your one click away from generating a detailed report. This function saves Scout users exponential time or re-keying that information separately. Case reports can be downloaded as a Word .doc or as a .pdf document.