Consulting

Our expert staff has intimate knowledge of our products especially how they are applied to investigative situations. Their education and background, along with extensive training makes them uniquely qualified to understand the information needs of investigative organizations.

Support

Ongoing support is available by phone and e-mail. Our service desk is available for questions, concerns, or problems by phone from 8:00 a.m. to 6:00 p.m. EST, Monday to Friday. We also offer after-hours support for emergencies. support@scoutcms.com

Account Managers are available for regular meetings. This is a fast, convenient and easy way to ask questions, discuss issues, or offer comments and suggestions directly.

Data Migration

If your organization is moving to SCOUT from another method of electronically managing cases we can help transfer your current data into SCOUT rather than re-input the information manually.

We will make every effort to ensure a smooth transition from your current system to SCOUT.

Integration

Our experienced team can assist with integrating SCOUT with a variety of systems:

• Accounting
• Claims systems
• CRM
• Public facing websites
• Data centers